At Botikaa, we prioritize customer satisfaction and want you to feel confident in your purchase. If for any reason you are not completely satisfied, we’re here to help with a straightforward return and refund process.
Return Window
- You may initiate a return within 30 days of receiving your order.
Return Shipping
- Free return shipping is available on all eligible returns within the United States.
Conditions for Return
- Items must be in their original, unused condition with all tags attached.
- We do not accept returns on final sale items.
No Restocking Fee
- We do not charge a restocking fee for returns.
Return Process
- Contact Us: Reach out to us at Contact@Botikaa.com or visit our Contact Us page to initiate a return.
- Return Approval: Once your return request is approved, we’ll send you a prepaid return shipping label.
- Pack & Ship: Package the item(s) securely and send them back to us using the provided label.
Refund Process
- After we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method.
- You will receive an email confirmation once your refund has been processed.
For more information or to track the status of your return, please feel free to track your order here or contact us directly at +1-967-293-2431.